FREQUENTLY ASKED QUESTIONS

What are the Market’s hours?
The Market is open year-round on Mondays and Wednesdays from 7:00am – 4:00pm, and Fridays and Saturdays from 7:00am – 6:00pm.  The Market is closed on Tuesdays, Thursdays and Sundays.  Click here for holiday hours.
How do I get to the Market?
Just minutes from downtown, the West Side Market is at the northeast corner of Lorain Avenue and West 25th Street in the Ohio City neighborhood.  The Market is easily accessed by public transit — the West 25th Street/Ohio City stop on the red line is across the street, and a half-dozen bus lines stop by the Market.  Click here for more information.
Where can I park at the Market?
Parking is free for patrons in two lots off West 24th Street (Lots A and B), Lot A can be accessed from Lorain Avenue just east of the Market and Lot B can be accessed from W. 24th Street which is off Bridge Avenue.
Do vendors accept credit cards?
The majority of vendors accept credit, debit and the EBT (Ohio Direction Card) card.  Some vendors do have a minimum fee requirement for credit cards.  There is an ATM on site, located near the Campbell’s Popcorn Shop (stand C-13).
Are tours of the Market available?
We ask that all planned tours, charter buses and schools make arrangements with Market Office to book your tour.  We limit the number of tours taking place in one day.  Tours are not normally guided at this time. The best time to tour the Market is Wednesday morning. If students are touring, there must be adequate adult supervision.   We ask all tour participants to respect that the Market is first and foremost a place of business.The Market is now offering a New Shopper Tour, designed for customers new to shopping at the Market.  Scheduled on the last Saturday of every month, tours cost $5 and offer participants an insider’s guide to the Market.  This informative tour, lead by veteran shoppers, lasts under an hour and includes a Market shopping bag!  Register online here.
Is photography permitted in the Market?
Yes, photos can be taken throughout the Market. All media events and commercial photography must be arranged through the Manager’s Office. If you would like to schedule filming at the Market, a location release is required.
How can I become a West Side Market vendor?
Vendors are not city employees, but they do rent stands from the City. For information on becoming a vendor, please contact the Manager’s Office at 216.664.3387 or download an application packet here. Stand vacancies vary and rate are calculated on the size of the stand, commodity offered, and the location.
Are wheelchairs available to rent at the market?
The West Side Market does not have the capacity to rent wheelchairs.
Is the Market handicap accessible?
All Market vendors are located on the ground level.  The Market has one handicap accessible restroom, which is located in the Market Cafe.  No purchase from the Market Cafe is necessary to use the restroom — though if you’re hungry, the Cafe has great breakfast and lunch options.
Can I bring my dog to the Market?
Dogs or any other pets are not permitted inside Market buildings (with the exception of service animals).
Can I buy a gift certificate for the Market?
West Side Market gift certificates are the perfect gift! Each certificate is worth $5.00 and can be spent at any market vendor. Gift certificates can be purchased in cash only at Irene Dever’s Dairy, stands H-10 and H-11 and are also available online here.